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Responsible
Use Statement
The
following information is provided in an effort to promote
responsible use of the VoiceBlaze service.
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The VoiceBlaze service places the ability to launch
an entire telemarketing campaign in the hands of you
the subscriber. VoiceBlaze respects your privacy. We
will not monitor your audio messages, read or share
database upload information with any third party without
your expressed permission unless we believe in good
faith that such action is necessary to either comply
with the the law or properly enforce the VoiceBlaze
terms of service agreement. Since it is you the subscriber
who creates the audio announcement, provides the calling
list, and most importantly launches your own calling
campaign, we here at VoiceBlaze feel it necessary to
provide you the subscriber with the following information
in an effort to insure that all VoiceBlaze subscriber
calling campaigns are conducted responsibly.
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Prior to using VoiceBlaze make sure you are familiar
with any Federal or State Laws that would be applicable
to your call campaign.
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Be respectful of proper calling time restrictions that
would be applicable to your specific call campaign.
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Maintain and use the VoiceBlaze "Do Not Call List" management
tools available to you at no charge as part of your
VoiceBlaze service. You may contact VoiceBlaze if wish
to upload an existing do not call list. In the event
a recipient makes a request to be taken off your calling
list, do so immediately and indefinitely. Allowing those
on your calling list to be removed and avoiding calls
to those who do not wish to be called plays a very important
role with regard to responsible calling campaigns.
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Follow Federal and State calling time rules and or restrictions.
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Clearly state the identity of the caller at the beginning
of your audio message and provide proper contact information
such as phone number and address during call.
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Avoid strings of numbers as it is unlawful to engage
two or more lines of a multi-line business. VoiceBlaze
offers free of charge an "auto removal of strings of
phone numbers feature" free of charge as part of your
VoiceBlaze service. It is unlawful to send audio messages
to any emergency phone lines. For example, 911 numbers,
hospital medical service lines, physicians, health care
facilities, poison control centers, fire or law enforcement
agencies.
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Avoid sending unsolicited audio messages to those who
will incur charges. For example: beepers, pagers or
cell phones unless proper prior permission has been
obtain by the recipient.
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Avoid sending pre-recorded sales messages to those with
whom you do not have a business relationship and to
whom you haven't received permission to call.
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The Telephone Consumer Protection Act (TCPA) http://www.fcc.gov,
the Federal Trade Commission http://www.ftc.gov and
the Federal Communications Commission http://www.fcc.gov
do not call list registry rules http://www.donotcall.gov
and various State laws place restrictions on certain
types of phone calls. Typically a call may be exempt
from the TCPA if the call:
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Is made on behalf of a non-profit organization.
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Is made to a consumer with whom the calling company
has an existing business relationship.
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Business
to business contact.
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Does
not include an unsolicited advertisement, even if
the call is made for commercial purpose.
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Is survey work.
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Recipient provides proper consent prior to playing
the "recorded solicitation".
Register with the Do-Not-Call Registry at:
https://telemarketing.donotcall.gov/Profile/Create.aspx
This takes about a minute and does not cost anything.
Once you’ve completed the registration process, your company
will be registered with the government. They will provide
you with an Organization ID number that you will need to
enter when setting up a campaign with the new interface.
You will receive this number via email.
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