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The
following information is provided in
an effort to promote responsible use
of the VoiceBlaze service.
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The VoiceBlaze service places the
ability to launch an entire telemarketing
campaign in the hands of you the
subscriber. VoiceBlaze respects
your privacy. We will not monitor
your audio messages, read or share
database upload information with
any third party without your expressed
permission unless we believe in
good faith that such action is necessary
to either comply with the the law
or properly enforce the VoiceBlaze
terms of service agreement. Since
it is you the subscriber who creates
the audio announcement, provides
the calling list, and most importantly
launches your own calling campaign,
we here at VoiceBlaze feel it necessary
to provide you the subscriber with
the following information in an
effort to insure that all VoiceBlaze
subscriber calling campaigns are
conducted responsibly.
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Prior to using VoiceBlaze make sure
you are familiar with any Federal
or State Laws that would be applicable
to your call campaign.
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Be respectful of proper calling
time restrictions that would be
applicable to your specific call
campaign.
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Maintain and use the VoiceBlaze
"Do Not Call List" management tools
available to you at no charge as
part of your VoiceBlaze service.
You may contact VoiceBlaze if wish
to upload an existing do not call
list. In the event a recipient makes
a request to be taken off your calling
list, do so immediately and indefinitely.
Allowing those on your calling list
to be removed and avoiding calls
to those who do not wish to be called
plays a very important role with
regard to responsible calling campaigns.
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Follow Federal and State calling
time rules and or restrictions.
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Clearly state the identity of the
caller at the beginning of your
audio message and provide proper
contact information such as phone
number and address during call.
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Avoid strings of numbers as it is
unlawful to engage two or more lines
of a multi-line business. VoiceBlaze
offers free of charge an "auto removal
of strings of phone numbers feature"
free of charge as part of your VoiceBlaze
service. It is unlawful to send
audio messages to any emergency
phone lines. For example, 911 numbers,
hospital medical service lines,
physicians, health care facilities,
poison control centers, fire or
law enforcement agencies.
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Avoid sending unsolicited audio
messages to those who will incur
charges. For example: beepers, pagers
or cell phones unless proper prior
permission has been obtain by the
recipient.
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Avoid sending pre-recorded sales
messages to those with whom you
do not have a business relationship
and to whom you haven't received
permission to call.
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The Telephone Consumer Protection
Act (TCPA) http://www.fcc.gov, the
Federal Trade Commission http://www.ftc.gov
and the Federal Communications Commission
http://www.fcc.gov do not call list
registry rules http://www.donotcall.gov
and various State laws place restrictions
on certain types of phone calls.
Typically a call may be exempt from
the TCPA if the call:
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Is made on behalf of a non-profit
organization.
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Is made to a consumer with whom
the calling company has an existing
business relationship.
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Business
to business contact.
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Does
not include an unsolicited advertisement,
even if the call is made for commercial
purpose.
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Is survey work.
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Recipient provides proper consent
prior to playing the "recorded
solicitation".
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VoiceBlaze has a "permission based
introduction" feature that can be
used free of charge. This feature
allows only those consumers who
have provided proper permission
to listen to the "recorded solicitation"
part of the call. If permission
is not granted, then the solicitation
is not presented.
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VoiceBlaze is in no way attempting
to interpret the TCPA of 1991 nor
the laws of any State. This information
provided is not intended to replace
the responsibility of you the subscriber
to check out the legal requirements
pertaining to your call campaign
prior to using VoiceBlaze services.
You are ultimately responsible to
make your own informed decisions
regarding your call campaign.
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